Frequently Asked Questions

At this time, Crown of Blades ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands only.

Orders are processed as quickly as possible, so we cannot guarantee changes to your order once it has been submitted. If you accidentally entered an incorrect shipping address, please contact us at contact@crownofblades.com and let us know you need to update your address. Be sure to include your full name, order number, and the correct shipping address.

We will do our best to update the shipping address before your order ships. If the order ships before we can make the change, please reply to our message once the tracking information shows it is being returned to the sender. As soon as we receive the returned package, we will ship out a replacement to the correct address.

Please click here for the full Returns and Exchanges Policy.

Delivery times vary based on your location. Orders processed for the Lower 48 States typically arrive within 5-7 business days, while shipments to Hawaii, Alaska, Guam, or the U.S. Virgin Islands may take 7-16 days. You’ll receive detailed delivery information in your confirmation email.

Once your order ships, you will receive a tracking number via email. You can use this number to track your package on the carrier's website. If you don’t see the email, please check your spam folder. If you still can’t find your tracking number, contact us at contact@crownofblades.com, and make sure to include your order number, we’ll be happy to assist you!

If the billing address zip code and the card information don't match, our system will decline the order.

Here are a few solutions to resolve the issue:

1. Retry the order with the same card, ensuring the billing zip code and CVV code are entered correctly.
2. Use a PayPal account to complete your purchase.
3. Try using a different credit or debit card.

Contact us, we're here to help! contact@crownofblades.com