Return Policy

Returns and Exchanges

Crown of Blades offers high-quality, made-to-order products crafted with care:

• Dye-sublimation print
• Standard print

Production times are approximately 5-7 business days, starting 24 hours after your order is placed.

If you're unhappy with the items you’ve received, please contact us at contact@crownofblades.com before initiating a return. Merchandise returned without prior contact may not be processed correctly.

Returns

We encourage you to review product descriptions and sizing charts carefully before placing your order. Correct shipping information is essential for timely delivery.

To begin a return, please email contact@crownofblades.com to request a Return Merchandise Authorization (RMA). Once approved, we’ll provide instructions for returning the item. Please allow 7-10 business days after the item is received for your return to be processed.

Important:
The return address will be provided via email. Do not send items back without contacting us first.

We may decline a return if we suspect fraud, abuse of our returns policy, or the return of non-defective products. We may also refuse a return if the product has been damaged or altered by the customer, or if the item has been used in a manner that is not consistent with its intended purpose.

Refunds (if applicable)

Refunds are issued as store credit via digital gift card (minus shipping fees) after the returned items are inspected.

• Damaged or defective items: Store credit will be issued for the full purchase price.
• Incorrect orders: If you decline our offer to replace the item, you will receive store credit equal to 50% of the purchase price.

Cancellations

Please order carefully. If you need to cancel an order, contact contact@crownofblades.com within 24 hours of placing it. We’ll do our best to intercept the order before production begins, but cancellations are not guaranteed.

Shipping

Crown of Blades ships exclusively to locations within the United States, including Alaska and Hawaii.

Standard shipping takes 3-5 business days once your item has been released from production. Shipping fees are non-refundable and will be deducted from any eligible store credit.

Frequently Asked Questions

I received the wrong item. How do I get my correct order?
Email contact@crownofblades.com with a photo of the incorrect item. Once verified, we’ll send you the correct order at no additional cost.

I received a damaged or defective product. What should I do?
Email contact@crownofblades.com with photos of the issue for verification. We’ll send a replacement or issue store credit if needed.

I ordered the wrong size. Can I exchange it?
Email contact@crownofblades.com to start the return process. Exchanges are subject to size availability.

I entered the wrong shipping address. Can I update it?
Contact us within 24 hours of placing your order. After this timeframe, we may be unable to update your shipping information.

I want to cancel my order.
Orders can only be canceled within 24 hours of being placed. After this period, items enter production and cannot be canceled.

How long does it take to receive my order?
Production typically takes 5-7 business days, with an additional 3-5 business days for shipping. You’ll receive tracking information once your order ships.

I received my tracking information, but my package hasn’t arrived.
If your package is delayed or lost, contact the shipping carrier directly using your tracking number. If the issue isn’t resolved, email us at contact@crownofblades.com for further assistance.

Crown of Blades is committed to your satisfaction and will work to resolve any issues promptly.